Customer Rating:  
Summary: Simple Product, Works Well
Comment: I was looking for pad that would lessen heat from laptop computer, but would not involve fan, usb, etc. This fits the bill, it cools by simply raising the laptop to allow better air circulation. It grips the computer well, so no slipping; it's light weight, so it's comfortable on your lap and easy to pack when traveling. Had read reviews of another fanless pad, but several reviewers said computer slipped off the pad when used on their lap. I wanted one I could use either on desk or lap, and have been very pleased with this one. It definitely lowers the heat, but probably not as well as one with a fan. But, if you're looking for pad that is easy to use, lowers the heat enough so that you don't "feel the burn", and is relatively inexpensive you'll probably be pleased with this. If you're looking for complete cooling, or a pad that tilts or is adjustable, then pass on this one.
Customer Rating:
Summary: Excellent product
Comment: This is the best solution for having a laptop on your lap, that I have seen so far. It's great looking, lightweight and keeps your lap cool. Laptop sits well on the pad and does not move. It does a great job without draining your laptop's battery. Excellent and well executed idea!
Customer Rating:
Summary: 20 plus 6 dollars shipping = I paid way too much
Comment: this isn't a BAD product, but it is still a rip-off There simply isn't enough materials/workmanship that went into this to justify the cost - it's a square of plastic with rubber pads on top - that's it, no more, no less. I trusted the scores of positive reviews here on Amazon, and I got burned. If it cost what it should, $12.99 all told, it'd be worth it.
Customer Rating:
Summary: I wanted to like it, but...
Comment: after reading so many positive reviews, against my own better judgment i decided to give Xpad a try. bottom line is it doesn't keep me cool nor does it keep my laptop cool. i recorded temps for my laptop without any cooling device, and with the Xpad and there is virtually no difference. as for keeping your lap cool, forget it. the Xpad itself simply absorbs the heat, right onto your lap. i've used Targus and Belkin USB fan units and they do work better, but are made very cheap and don't last. right now i'm using the Antec USB-Powered Notebook Cooler (which Amazon tries to sell with the Xpad...lol, tells you something about the Xpad doesn't it?). it is built much better than the Targus or Belkin units. works very well, keeping my laptop some 15 degrees cooler then the Xpad. hopefully it will last longer as well. has a 3 year warrenty...
not sure how this got so many positive reviews. my laptop is a 17" Gateway. with the Xpad the hole thing got hot. as i write, my laptop is cool...using the Antec USB-Powered Notebook Cooler. it does take a fan folks, and one that pulls heat away from the unit (Antec), not up into it (Targus/Belkin).
Customer Rating:
Summary: Don't Buy!!
Comment: I got an xpad for my macbook pro. As far as keeping heat from my lap it works, which is why it gets one star. The problem is that a blanket or book can also do this. I got this product because I thought it would help keep my laptop cooler. It doesn't. It works no better than a book. So save yourself the $25 and use a small empty binder instead, it works just as well, and is about the same size. And that reminds me, the xpad is almost thicker than my notebook so unless you are using a briefcase computer from the 1980's, it is absurd to use.
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